Help Centre

Knowledge base

Certificates

How can I print training certificates?

Where do I find my business compliance certificate?

Courses

How do I add a new course to ClickHSE?

Configure course training periods

Emails

What do I do if an email activation link has expired?

My users are not receiving their ClickHSE account emails?

Whitelisting for email delivery - for IT managers

Useful email templates for admins

Setting up users with no email address

Licenses

My user has no course license?

My users name does not appear when I am allocating a course manually?

How do I assign a course license to a user?

How do I recall a license

Login

Where do I log in to ClickHSE

I cannot type my email or password into the login screen fields

I have registered for an account but with the wrong/incorrect email address

I have forgotten my password and cannot login

What is my company number?

Reports

How to create training reports in ClickHSE

Risk assessments

Allow a user to re-take a risk assessment

Scores

How do I update a users score?

User management

Bulk user upload guide

How do I reset a Users password?

How do I add staff members to ClickHSE?

How do I assign Admin rights to a user?