Help & Support

DSE tool setup guide for new administrators

Quick Start Guides, AdminOllie Limpkin3 January 2023

Users with no email address

Users, Emails & notificationsOllie Limpkin26 April 2022

Bulk user upload

Platform Settings, UsersOllie Limpkin26 April 2022

Useful email templates

Admin, Emails & notificationsOllie Limpkin21 April 2022

Customising course training periods

Admin, Courses & Licenses, Platform Settings, Emails & notificationsOllie Limpkin14 April 2022

Requesting a user to re-take a risk assessment

Admin, Risk assessmentsOllie Limpkin13 April 2022

Creating reports

Admin, ReportingOllie Limpkin14 February 2022

Where do I find my business compliance certificate

Admin, Scores & CertificatesOllie Limpkin10 January 2022

My users name does not appear when I am allocating a course manually?

AdminOllie Limpkin1 December 2021

Where do I login to ClickHSE

Admin, UsersOllie Limpkin26 November 2021

I can't find my own training courses

Ollie Limpkin26 November 2021

My users havn't received the ClickHSE email

AdminOllie Limpkin26 November 2021

I cannot type my email or password into the login screen fields

UsersOllie Limpkin26 November 2021

I have registered for an account but with the wrong/incorrect email address

UsersOllie Limpkin26 November 2021

I have forgotten my password and cannot login

UsersOllie Limpkin26 November 2021

Setup guide for new Administrators

Quick Start Guides, AdminOllie Limpkin18 March 2021

How do I add a new course to ClickHSE?

Courses & Licenses, AdminOllie Limpkin18 March 2021

How do I reset a Users password?

Users & Administrators, AdminOllie Limpkin18 March 2021

My user has no course license?

Courses & Licenses, AdminOllie Limpkin18 March 2021

What is my company number?

Platform Settings, AdminOllie Limpkin18 March 2021